Reference

nono4d Privacy Policy for Indonesia Accounts

Our Privacy Policy explains what we collect when you open an account, sign in from a phone, or use DANA, OVO, GoPay and QRIS.

Account dataWallet recordsCookie choicesPrivacy requests
nono4d nono4d Privacy Policy for Indonesia Accounts
HELP WITH PRIVACY

Get privacy help beside your account

A clear contact path helps when you want to ask what data we hold or why a wallet record appears in your account.

Account support Use the support link beside your account or cashier area to ask about stored…
Identity check We may ask you to confirm the phone or email attached to your login…
Request follow-up Include the record type and your requested change in one message.
YOUR DATA CONTROLS

How we handle data on nono4d

We keep the Privacy Policy practical: you should know why a record exists, where to ask about it and what may happen next.

Data we collect

We may collect account contact details, sign-in events, device signals, cookie choices, support messages and payment references connected to DANA, OVO, GoPay, QRIS or bank transfer.

Why we use it

We use these records to open and protect your account, match payment status, respond to privacy requests, detect unusual sign-ins and maintain the requested session.

Cookies on mobile

On a mobile browser, essential cookies keep your session connected while you move from login to the lobby. Optional cookies remain subject to your recorded choice.

Account protection

Before account access, phone verification can connect a request to the correct account. We do not ask support messages to contain your DANA, OVO or GoPay password.

How long we keep it

Retention follows the purpose for each record, such as payment matching, account security, dispute handling or a legal requirement. Records can be removed or anonymised afterward.

Changing your data

Ask us to access, correct or remove eligible account data through the support path. We may verify your identity first, and the result depends on local law.

Privacy Policy answers for your account

These Privacy Policy answers address the account questions we expect before you open access. They cover wallet references, cookies, phone checks, stored records and the route for requesting a change. If your situation is not listed, use the account support path and identify the record without sending a wallet password.

It covers account contact data, sign-in and device signals, cookies, support messages, payment references and requests to access, correct or remove eligible records. Account access depends on local law.

No. We may retain a payment reference, route, time and status for matching or dispute checks, but your DANA, OVO and GoPay wallet passwords should not be sent to us.

Phone verification helps connect a privacy request or account-access event to the correct account. It also reduces the chance that another person receives your private records.

Open the support link beside your account and state whether you want access, correction, removal or a cookie change. Include your account contact detail so we can locate the request.

Essential cookies keep your login session working on a phone or desktop browser. Optional cookies remember choices only after consent, and you can ask support about changing that choice.

We keep wallet and bank references for the operational, security, dispute or legal purpose that requires them. When that purpose ends, we remove or anonymise the record where permitted.

You can ask through the account support path. We will check identity and any record that must remain for payment matching, security or legal duties; the outcome depends on local law.